Help for online casino players

This page answers common questions of online casino players: how to register and pass verification, how deposits and withdrawals work, how to keep your account safe and your gambling under control. First come general tips that apply to any licensed online casino in 2026, then the archived help pages of Treasure Island Casino, which has closed.

Quick guide for online casino players

• Age and law. Gambling for money is allowed only for adults (18+) and only where online casinos are legal. Check the rules of your country before you play.
• Choosing a casino. Find the licence number on the casino’s website and check it in the regulator’s official register. Read the terms and conditions, the cashier rules and the bonus terms before the first deposit.
• Registration. Give your real name, date of birth and contact details: before a withdrawal they will be compared with your documents.
• Demo mode. Demo versions are usually available on the game developer’s website or in a licensed casino without a deposit — a good way to learn the rules of blackjack, roulette or video poker.
• Deposits and withdrawals. As a rule, you can withdraw money only by the same method you used for the deposit, so choose the deposit method with the withdrawal in mind. More details are in the guide to online casino payment methods.

Verification and account security

Licensed casinos check the identity of players (KYC, “know your customer”), usually before the first withdrawal. Typically they ask for a copy of an ID document and sometimes proof of address or of ownership of the payment method. Keep your password private, use a separate e-mail password, and never share confirmation codes: according to the terms of almost any casino, an account may be used only by its owner.

Fair play and limits

The results of online casino games are produced by a random number generator (RNG). RTP is the theoretical return of a game over a very large number of rounds; it does not predict the result of a session, and no system guarantees a profit. How fairness used to be checked in different games is described in the section honesty control. Set a budget and a time limit in advance, do not try to win back losses, and use deposit limits, time-outs or self-exclusion if gambling stops being fun.

Archive: how to play at Treasure Island Casino

How To Play

You were only a minute away from the fun games of online casino Treasury Island. Before you started to play, we recommended that you get acquainted with the information on this page. Here you could learn what is necessary to start the game, learn the rules of our online casino, and find answers to frequently asked questions. We wished you an exciting game and vivid impressions!

Register casino

To start having fun gambling at casino Treasury Island, the user had to register at our casino. Players clicked the “Play!” button, and then the Flash-based version was loaded (browsers have not supported Flash Player since 2021, so this version no longer works). Then you clicked on “Register” and entered the registration data to open an online form. Registration in the Casino Treasury Island was absolutely free and did not require any cost. After registering at the casino you could play all the gambling games free of charge by selecting the game mode “fun”, but if you wanted to play for real money, you needed to buy chips for real money after making a deposit at the casino.

Terms & Conditions

By enrolling in the Treasury Island casino, the user agreed to the Terms and Conditions of our site. We recommended reading these rules before the game, so that you were aware of your rights and the rights of the casino where you began to play. Also, all players were asked to read the Terms and Conditions of the bonus policy. This advice is still useful today in any casino.

Archive: frequently asked questions of Treasure Island Casino

1. How to become a player in the casino Treasury Island?

Players logged in to Casino Treasury Island, clicked on the button “Play” and then on “Register”. You entered the necessary data in the online form: your login and password, your e-mail, nickname, your date of birth, address and telephone number. After filling out this form, you became a member of our casino.

Attention! According to the rules of our casino, players were strictly forbidden to transmit the data of their account to third parties or to let someone else play via their personal account. The same rule applies in licensed casinos today.

2. How to replenish my casino account?

To add funds to the personal account, the user needed to enter the lobby of the site Treasury Island, then the private office, where you specified the game mode “Play for money”. Then the player entered the “Cashier” and chose the preferred method of payment from a wide variety of payment methods of our casino. Once you had credited your casino account, you could see the game for real money at the casino Treasury Island.

Attention! Customers who topped up their betting account in our casino using the payment method LiqPay received a special 10% bonus from the casino. Full information on bonuses was given in the “Bonus” section of the old site; this offer no longer exists.

3. For the game mode “fun” and play for real money, can you use the same account?

You could use your individual account for the game in both modes; to play in a particular mode, you chose it in your player profile or in the casino lobby.

4. Did I need to replenish my account if I wanted to play in “fun” mode?

To all users of our online casino, after registration, we accrued virtual chips, which were necessary to play in the trial and entertainment mode “fun”. Each player received 1000 virtual casino chips, which could be used to place bets in any of our casino gambling games. Virtual chips were accrued to players three times, but after a player used up all three portions of chips, the casino no longer credited them for free. If you wanted to order virtual chips for playing in the “fun” mode, you needed to make a deposit using any of the offered online payment methods.

Having made a transaction, you received new game chips, whose number depended on the amount of your deposit. The price of 1000 chips was 10 USD. Today demo versions of most games are free: they are launched on the developer’s website or in a licensed casino without a deposit.

5. Can I change my personal information in my player profile?

To change personal data in the game profile, which included the username, e-mail and password, the user entered the casino lobby and clicked on “Edit Profile”. Once you made the necessary changes, you saved them by pressing “Save”. If you could not make the desired changes yourself, you contacted the support of our casino, and our managers quickly came to your aid.

6. I forgot my username and password, what should I do?

If you could not remember your username or password, you entered the casino lobby by clicking on the button “Enter”. After that a new window opened with a button such as “Lost Password”. You clicked on it and specified the e-mail that was given at registration. Next, you received a letter with your username and password.

7. Can I close my account?

Yes, but in order to do this, you needed to withdraw the entire balance from your account. Once the balance was withdrawn, you contacted the casino support for further instructions.

8. How to take advantage of your winnings: withdrawal

To withdraw winnings, the user did the following:

1. Entered the “Cashier”.
2. Clicked on the button “Withdraw from Account” (“Delete Account” in the old translation).
3. Selected the payment method by which the deposit was made: it was through this same method that you could withdraw the money won.
4. If the administration asked for verification, the player provided the casino with all the requested data.

Once your application was processed, the money was credited to your account. All requests for withdrawal of winnings were handled by the casino only from 07.00 to 16.00 GMT, Monday to Friday.

9. What is CN (the control of honesty) and how does it work?

CN is the control of honesty: a special program developed by mathematicians, which served to provide completely random combinations in any of our casino gambling games. If you wished to receive more information about CN and its work in each category of casino games, you navigated to the section Control honesty.

10. Where can I read the rules of casino games Treasury Island?

Complete rules for each of our online casino gambling games could be read in the section “Games”, where the tab of each game contained detailed explanations and instructions. Today the rules of the main games are collected in the guides to card games, roulette and online slots.

11. What happens if the connection to the server is interrupted during a game?

A gap in communication with the server could occur for reasons beyond our control. If the connection was interrupted during the game, our program automatically registered your exit from the casino. Your round was completed, and the results of the games could be found in the “Game History”. If a win fell during the break in connection, the money was to go to your personal betting account.

Good luck! — this is how the old help page ended. Today we would rather wish you a good time and sensible limits.